Join the Team.

Who are we hiring?

The Director of Experiences will plan and execute a portfolio of high-impact events and activations that serve our global partnerships org and MSG Sports (brand, marketing, and ticketing businesses). Operating as a highly resourceful individual contributor, this role is responsible for bringing partner contractual events, fan experiences, season ticket member activations, and brand programming to life — managing the full lifecycle from concept through execution. The Director will work closely with internal stakeholders and strategically deploy third-party event agencies to deliver experiences at scale, serving as the primary point of accountability for quality, consistency, and commercial outcomes across the entire portfolio.

What will you do?

• Own end-to-end planning and execution of a broad portfolio of partner, brand, and ticketing experiences — including contractual partner activations, fan-facing events, large scale season ticket member experiences, golf outings, alumni events, and community initiatives
• Manage and direct third-party event agencies across the portfolio — setting clear briefs, overseeing deliverables, and holding agencies accountable to quality, timeline, and budget standards
• Serve as the primary day-to-day lead for all assigned events, managing all logistics including venue contracting, F&B, staffing, décor, security, check-in, and on-site execution — whether delivered directly or through agency partners
• Partner with internal stakeholders across partnerships, ticketing, brand, and player relations to develop event concepts and ensure experiences align with business objectives and partner commitments
• Build and manage event budgets across the full portfolio, allocating resources effectively between direct delivery and agency-supported events while tracking costs against targets
• Manage contract processes with venues, vendors, and external agencies — ensuring agreements are in place and all parties are aligned ahead of each event
• Coordinate talent, alumni, and player logistics in close partnership with basketball and hockey operations, ensuring seamless integration into events
• Lead on-site execution across a wide range of event formats — from intimate VIP dinners and partner golf outings to large-scale fan activations and playoff programming
• Manage and process all event-related invoices and expenses in a timely and accurate manner
• Conduct post-event analysis and gather cross-functional feedback to identify best practices and continuously improve event quality and efficiency year-over-year

What do you need to succeed?

• 8–10 years of experience in event planning and execution, with demonstrated experience managing a diverse portfolio of event types and sizes — including in an individual contributor capacity
• Proven experience managing third-party event agencies — including briefing, overseeing production, and holding external partners accountable to outcomes
• Experience working in or alongside a sports, media, or entertainment environment is strongly preferred — familiarity with partner contractual events and fan-facing activations is a plus
• Proven ability to manage multiple events simultaneously across different stakeholder groups, timelines, and complexity levels without direct team support
• Strong budget management skills with a track record of delivering high-quality experiences within cost parameters
• Excellent communicator and relationship-builder — comfortable working across a wide range of internal partners, external vendors, agencies, and senior stakeholders
• Highly resourceful and self-sufficient — able to drive a high volume of work independently while knowing when and how to leverage external resources effectively
• Highly detail-oriented with strong organizational skills and the ability to manage complex logistics without losing sight of the bigger picture
• Calm and decisive under pressure — able to adapt quickly and make confident decisions in fast-moving, high-stakes environments

Special requirements

• Ability to stand for the duration of evening events
• Available to work extended hours including evenings, weekends, and holidays as required by the event calendar
• Travel required

#LI-ONSITE